Some people just go above and beyond the call of duty. It might be their upbringing, their training or simply their good character. Case in point. After disembarking on a flight from London to Amsterdam’s Schiphol Airport aboard British Airways I realized that I had lost the sash to my coat. Not an outrageously costly … Continue reading
Tag Archives: airline apology
Flight Fury
How to gently put this? Perhaps it is time to improve our experience at Bermuda’s L.F. Wade International Airport either through privatization or better training. I write this after completing an epic journey from Bermuda to Boston. Normally the trip takes two hours. Unless someone screws up. Then it takes 12. Already delayed by weather … Continue reading